Condiciones generales

If You are referred to GO.CAM by one of our Business Customers and wish to use Age-verification Solution rendered by GO.CAM, You are accepting these Terms and Conditions ("T&C").

Law no. 2020-936 (Chapter IX: Provisions relating to the protection of minors (Articles 21 to 24) ) requires website operators to verify a person’s age before allowing them access rights to certain websites and/or certain types of content shown on websites. The Business Customer is exploiting websites on which Law no. 2020-936 (Chapter IX: Provisions relating to the protection of minors (Articles 21 to 24) applies.

(hereinafter, "GO.CAM"; "we" or "our") will by means of the GO.CAM platform provide Age-Verification Services to the Business Customer that is verification and confirmation that the person wishing access rights to (certain) websites and/or certain types of content shown on websites as exploited by the Business Customer ("End User") is 18 years old and over.

The End User is the person whose age needs to be verified and confirmed for the Business Customer as the End User wishes access rights to certain websites and/or certain types of content shown on websites exploited by the Business Customer, which websites and/or content only can accessed by persons of 18 years old and over.

The objective of GO.CAM is to provide an effective, robust and legally secure solution for the age-verification and confirmation system, processed between End Users and Business Customers.

In order provide Age-Verification Services to the Business Customers, GO.CAM will need personal data and other information (the "Information") from the End User.

These terms and conditions (the "Terms and Conditions") govern the submission of the Information (the "Information") by the End User to GO.CAM for the purposes of Age-Verification.

You understand and agree that GO.CAM will provide the Age-verification Service to the Business Customer on the basis of the Information provided by You. The Age-verification Service is provided in order to allow for a transaction between You and the Business Customer, which will be subject to the Business Customer’s terms and conditions, to which You shall agree upon. Please carefully read these Terms and Conditions before submitting the Information.

DEFINITIONS

For the purposes of these Terms and Conditions, the following terms - when used capitalized herein - shall have the following meanings unless they are defined otherwise in this Terms and Conditions:

"Age-Verification": means the verification that the End User is not less than 18 years old.

"Age-Verification Methods": means the verification methods used by GO.CAM as set out under clause number two of these Terms and Conditions. These methods include: (1) face recognition, (2) credit card identification, (3) government-issued ID upload, and (4) verification using a one-time code sent to the End User’s email address.

"Age-Verification Service": means the age verification services GO.CAM renders for the Business Customers in order to verify that the End User’s age is not less than 18 years.

"Age-Verification Solution" means a combination of Age-Verification Methods.

"Business Customer": means the online services provider individual or company for whom GO.CAM is rendering the Age-Verification Services, and whose website the End User wants to visit and/or whose online services and/or content the End User wants to access.

"End User Data" means any personally identifiable information of the End User provided by the End User through GO.CAM necessary to provide the Age-Verification Services by GO.CAM to the Business Customer.

"End User" means the individuals who use GO.CAM, in order to have their age verified so they are able to access age restricted content and/or access to websites that have restricted content and/or websites, which restrict access to certain features.

"GO.CAM", "we" or "our": means with an address at as well as the technology that provides age-verification arrangements to verify that the End Users accessing rights to certain websites and/or certain types of content shown on websites are not less than 18 years old. We will refer to GO.CAM in these Terms and Conditions, given that it is the commercial brand for the Services.

"Terms and Conditions": means the content of this document.

"Parties": End User and GO.CAM.

"Website Services": services the Business Customer provides to the End User that is to provide access rights to certain websites and/or certain types of content shown on websites.

CLAUSES

1. OBJECT.

1.1 The End User shall provide GO.CAM with the necessary End User Data in order for GO.CAM to verify - using Age-Verifications Methods – whether the End User is not less than 18 years old.

2. OTHER APPLICABLE TERMS.

2.1 The following additional terms also form part of theseTerms and Conditions and also apply to your use of GO.CAM:

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from You, or that you provide to us.

• Our Cookies Policy, which sets out how and which cookies we use.

3. AGE-VERIFICATION METHODS.

3.1 The End User does not need an account in GO.CAM and can use GO.CAM without creating an account before proceeding with Age Verification, provided that the End User is referred to the Age Verification by one of our Business Customers.

3.2a GO.CAM will carry out the Age Verification as follows:
GO.CAM will carry out the Age Verification using one of the following four methods, selected by the End User during the verification process:
(1) Face Recognition; You may choose to take a selfie. GO.CAM will capture several snapshots of your face with a mix of smiling/non-smiling poses to ensure that there is a live person in front of the camera. If the result is inconclusive, (2) Government-Issued ID; You may choose to upload a valid ID card, driver’s license, or passport. GO.CAM will extract only the information required to determine whether you are of legal age. All processing happens locally on your device.
(3) Credit Card Verification; You may also choose to enter a valid credit card number, which can be used to confirm that you are at least 18 years old.
(4) Email Code Verification; You may choose to provide your email address. If it is considered eligible for Age-Verification purposes, GO.CAM will send a one-time verification code. You must enter that code into the verification form to complete the age check. Your email address is not stored after the session.

3.2b Under all circumstances, GO.CAM has the right to request an additional verification method as set out above, than the one already used.

3.3 GO.CAM is designed to operate primarily through local processing on the End User’s device.
Images of identity documents or selfies, where applicable, are processed locally on the End User’s device and are not transmitted to or stored by GO.CAM servers.
No identifiable personal data is transmitted or stored by GO.CAM servers during the age verification process.
Limited technical or pseudonymised data may be processed transiently where strictly necessary to ensure the proper functioning, security, fraud prevention, and integrity of the service. This does not enable GO.CAM to directly identify individuals.
All communications between the End User’s device and GO.CAM servers are encrypted using industry-standard security protocols.

3.4 After the Age-Verification, we will only receive an answer stating either that your age is not less than 18 years old or that your age is less than 18 years old. We will use that answer to let the Business Customer know if he can provide/render the Website Services to You.

3.5 The Age-Verification Data used in the Age-Verification Methods used by GO.CAM cannot be reasonably known by another person other than the End User, without theft of fraudulent use of data or identification documents nor readily obtained or used by another person.

3.6 No identifiable personal data is transmitted to GO.CAM servers during the age verification process.
Certain limited technical or pseudonymised data may be processed transiently where strictly necessary to ensure the proper functioning, security, fraud prevention, and integrity of the service. Such data does not enable GO.CAM to directly identify individuals.

4. REPRESENTATIONS AND WARRANTIES.

4.1 The End User represents and warrants to GO.CAM that:

4.1.1 All Information used during the verification process by the End User is personal, truthful, accurate and owned by the End User.

4.1.2 The End User will not use any "worm", "virus", "malware" or use any device that could impair or injure GO.CAM or any other person or entity when using the GO-CAM platform;

4.2.3 The End User is generally familiar with the nature of the internet and will comply with all rules and regulations that may apply.

4.3 GO.CAM does not represent that the websites and/or the content shown on websites which the End User wishes to access after the Age-Verification is appropriate for the End User or available in locations other than France.

4.4 GO.CAM confirms that its age verification methods are designed to align with the requirements of the Online Safety Act and applicable regulatory guidance, as currently in effect.

5. CONFIDENTIALITY.

5.1 GO.CAM agrees not to disclose any confidential information included in the End Users Data.

5.2 In case GO.CAM might be ordered by a Court or Administrative Authority to disclose information regarding the End Users Data provided by the End User, GO.CAM will NOT BE ABLE TO DISCLOSE such information, simply because GO.CAM does not store any personally identifiable information, as all the verification is processed in the End User’s device, without any data being transmitted and stored on the GO.CAM’s servers.

6. INDEMNIFICATION. LIMITATION OF LIABILITY.

6.1 Under no circumstances will GO.CAM be liable towards the End User with respect to any subject matter of these terms and conditions, tort (including negligence), strict liability or other legal or equitable theory, whether or not GO.CAM has been advised of the possibility of such damage, for indirect, incidental, consequential, special or exemplary damages arising from any provision of these terms.

6.2 GO.CAM is provided in an "AS IS" and "AS AVAILABLE" basis and we do not warrant or guarantee that any information, content, services or results available using GO.CAM are accurate or reliable or your use of the Age-Verification will be uninterrupted, secure, or free from error.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Unless otherwise stated, we are the owner or licensee of all intellectual property rights in GO.CAM, and in the materials published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

7.2 Using our products or services does not give you ownership of any intellectual property rights in our products or services, or the content you access.

7.3 GO.CAM and the services and content provided by GO.CAM is protected by copyright, trademark, patent, trade secret, international treaties, laws and other proprietary rights and also may have security components that protect digital information. You agree that you will not take any action to interfere with anyone’s rights in their content and you will not attempt to circumvent any mechanisms for preventing the unauthorized reproduction or distribution of content.

7.4 You may not use any of our trade names, trademarks, service marks, logos, domain names, etc.

8. MODIFICATION.

8.1 GO.CAM reserves the right to amend the provisions of the present Terms and Conditions that are minor in scope or nature, and to do so without citing any reasons, provided such modifications do not lead to the Terms and Conditions as a whole being changed. The Terms and Conditions applicable at any time will always be available on GO.CAM’s website.

8.2 GO.CAM acts as the Data Controller solely for the purpose of verifying the End User’s age. GO.CAM does not store any personally identifiable data beyond the verification session.

9. DISPUTE RESOLUTION.

9.1 This Terms and Conditions shall be governed by and interpreted in accordance with the laws of France.

9.2 For any matter related to the interpretation or execution of this Terms and Conditions, the parties expressly waive to submit to any courts which might have jurisdiction over the subject matter, and agree to submit to the sole competence and jurisdiction of the Courts of the City of Marseille.

9.3 If any compulsory law or regulation states that the competent Courts shall be those of the domicile of the End Users or another, such compulsory laws shall prevail in relation to the competence and jurisdictional Courts applicable to this Terms and Conditions.

10. GENERAL PROVISIONS.

10.1 Force Majeure. If either party is prevented from performing or is unable to perform any of its obligations under this Terms and Conditions due to causes beyond the reasonable control of the party invoking this provision, including but not limited to acts of God, acts of civil or military authorities, riots or civil disobedience, wars, strikes or labor disputes (each, a "Force Majeure Event"), such party’s performance shall be excused and the time for performance shall be extended accordingly provided that the party immediately takes all reasonably necessary steps to resume full performance. If such party remains unable to resume full performance fifteen (15) days after the Force Majeure Event, the other party may terminate this Terms and Conditions upon written notice.

10.2 Severability. If any of the provisions of this Terms and Conditions is declared invalid or unenforceable by any Court or Administrative body such provisions shall be deemed several from the remainder of this Terms and Conditions and not affect the validity or enforceability of the remainder of this Terms and Conditions. In that case, such provisions shall be changed and interpreted to achieve the purposes of those provisions in as much as possible within the extent of relevant laws or judgment of the Court or Administrative body and taking into account the interpretation of the whole Terms and Conditions.

10.3 Survival. 5 (Confidentiality) and 9 (Dispute Resolution) shall survive termination or expiration of this Terms and Conditions for any reason. All other rights and obligations of the parties under this Terms and Conditions shall expire upon termination of this Terms and Conditions.

10.4 Assignment. GO.CAM shall be entitled to assign, sublicense, delegate or otherwise transfer any of its rights or obligations under this Terms and Conditions without the prior written consent of the other party if the assignee shall assume all rights and obligations under this Terms and Conditions.

10.5 Notices. All notices and other communications hereunder amongst the parties shall be in writing and done by email with confirmation receipt.

Either party may change its address by providing the other party with written notice of the change in accordance with this section.

10.6 Entire Terms and Conditions. These Terms and Conditions constitutes the entire Terms and Conditions between the Parties and supersedes all previous Terms and Conditions, oral or written, with respect to the subject matter of this Terms and Conditions.

10.7 No Third Party Beneficiaries. This Terms and Conditions shall be binding upon and inure solely to the benefit of the Parties hereto and their permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this Terms and Conditions.

Last amended April 2026

Política de Privacidad

Este Aviso de Privacidad explica cómo se tratan los datos personales en relación con la Solución de Verificación de Edad de GO.CAM. Su finalidad es proporcionar información clara y transparente de conformidad con la legislación aplicable en materia de protección de datos, incluido el RGPD de la UE, el UK GDPR, la Online Safety Act del Reino Unido (2023) y la Ley francesa n.º 2020-936.

Este Aviso se aplica a los Usuarios Finales que realizan una verificación de edad a través de GO.CAM, así como a los Clientes Empresariales que integran la solución. No se aplica a ningún tratamiento de datos realizado de forma independiente por el Cliente Empresarial en su propia plataforma.

A efectos de protección de datos, el Cliente Empresarial (Servicio de la Sociedad de la Información) actúa como Responsable del Tratamiento, ya que determina la finalidad para la que se requiere la verificación de edad. GO.CAM actúa como Encargado del Tratamiento, tratando los datos estrictamente conforme a las instrucciones documentadas del Cliente Empresarial. No obstante, GO.CAM podrá actuar como Responsable del Tratamiento independiente respecto de tratamientos técnicos o relacionados con la seguridad estrictamente limitados, cuando sean necesarios para garantizar la integridad del servicio, prevenir el fraude o cumplir obligaciones legales.

Cuando GO.CAM actúe como Responsable del Tratamiento independiente, las bases jurídicas invocadas conforme al artículo 6 del UK GDPR serán las siguientes:

• Artículo 6(1)(f) – Intereses legítimos, para garantizar la seguridad del servicio, prevenir el fraude, gestionar las cuentas de los Clientes Empresariales, gestionar proveedores y subencargados del tratamiento y, cuando corresponda, determinadas actividades de atención al cliente.
• Artículo 6(1)(c) – Obligación legal, cuando el tratamiento sea necesario para cumplir los requisitos legales o reglamentarios aplicables.

GO.CAM ha sido diseñado siguiendo los principios de protección de datos desde el diseño (privacy by design) y minimización de datos. La solución funciona principalmente mediante el tratamiento local en el dispositivo del Usuario Final y no crea perfiles de usuarios, no realiza seguimiento de personas ni crea ningún tipo de base de datos de comportamiento. GO.CAM no almacena ni conserva datos personales identificables de los Usuarios Finales más allá de lo estrictamente necesario para el funcionamiento, la seguridad y el cumplimiento normativo del servicio.

Dependiendo del método de verificación utilizado, determinados datos podrán tratarse temporalmente durante la sesión. Estos pueden incluir una imagen selfie, una imagen de un documento de identidad, información parcial de una tarjeta o una dirección de correo electrónico utilizada para una verificación de un solo uso.

Cuando se utiliza el método de verificación por correo electrónico, GO.CAM trata la dirección de correo electrónico exclusivamente con el fin de enviar un código de verificación de un solo uso. GO.CAM no almacena direcciones de correo electrónico en texto plano. Cuando sea técnicamente necesario, únicamente podrá tratarse un hash irreversible. Las direcciones de correo electrónico en texto plano no se almacenan ni se registran, ni temporal ni permanentemente.

Estos elementos se tratan localmente en el dispositivo del Usuario Final o se utilizan de forma transitoria con fines de verificación y no son almacenados por GO.CAM después de la sesión.

Además, GO.CAM podrá tratar datos técnicos limitados y no identificativos que sean estrictamente necesarios para el funcionamiento y la seguridad del servicio. Estos pueden incluir metadatos limitados del dispositivo y del navegador, el resultado de la verificación (como la confirmación de que el usuario supera el umbral de edad requerido) y registros técnicos anonimizados o seudonimizados. Las direcciones IP pueden tratarse de forma transitoria con fines operativos y de seguridad, pero GO.CAM no las almacena ni conserva.

GO.CAM podrá recurrir a un número limitado de proveedores de servicios externos exclusivamente para funciones de soporte técnico. Por ejemplo, durante el método de verificación Correo electrónico + Código, una representación parcialmente hasheada de una dirección de correo electrónico podrá transmitirse mediante un modelo de k-anonimato a un servicio externo (HaveIBeenPwned) para evaluar su exposición a violaciones de datos conocidas. No se transmite la dirección de correo electrónico completa y GO.CAM no almacena ningún dato personal durante este proceso. Cuando dichos servicios impliquen transferencias fuera del Espacio Económico Europeo, se aplicarán garantías adecuadas, como las Cláusulas Contractuales Tipo (CCT), y únicamente se transmitirán datos seudonimizados o hasheados.

Los datos personales se tratan exclusivamente con el fin de verificar que el Usuario Final cumple el requisito de edad aplicable, prevenir el fraude o la elusión del sistema y garantizar la seguridad y fiabilidad del servicio. GO.CAM no utiliza datos personales con fines de marketing, publicidad, análisis no relacionados con la seguridad ni para ningún tipo de elaboración de perfiles de usuarios.

GO.CAM aplica principios estrictos de minimización y conservación de datos. Las imágenes y los documentos de identidad no se conservan y se eliminan inmediatamente después de su tratamiento durante la sesión. Las direcciones de correo electrónico utilizadas para la verificación no se conservan. El resultado de la verificación de edad podrá almacenarse durante un período limitado cuando sea necesario (normalmente hasta 30 días), y los registros técnicos anonimizados podrán conservarse con fines de seguridad y auditoría durante un período limitado (normalmente hasta 12 meses). Todos los datos se eliminan o anonimizan automáticamente de conformidad con las políticas internas de conservación.

Los Usuarios Finales podrán ejercer sus derechos en materia de protección de datos, incluidos los derechos de acceso, rectificación, supresión, limitación del tratamiento u oposición, ya sea a través del Cliente Empresarial o directamente poniéndose en contacto con [email protected]. Sin embargo, debido a la arquitectura de GO.CAM diseñada para preservar la privacidad, en la mayoría de los casos GO.CAM no conserva datos personales identificables y, por tanto, GO.CAM no puede recuperar ni eliminar dichos datos.

GO.CAM aplica medidas técnicas y organizativas adecuadas para garantizar un alto nivel de seguridad, incluido el tratamiento prioritariamente local, las comunicaciones cifradas (TLS), controles de acceso estrictos y la ausencia de cualquier almacenamiento centralizado de datos biométricos.

GO.CAM podrá utilizar una cookie técnica estrictamente necesaria (como «isAgeVerified») para recordar el resultado de una sesión de verificación y evitar comprobaciones repetidas. Esta cookie no contiene datos personales y no se utiliza con fines de seguimiento ni publicidad.

Para cualquier pregunta o solicitud relacionada con este Aviso de Privacidad o con la protección de datos, puede ponerse en contacto con GO.CAM en [email protected].

Fecha de la última actualización: junio de 2026